Employee satisfaction – Everyone gets customers he deserves |
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Employee satisfaction mostly appears in connection with customer satisfaction. The other way round, a satisfied customer is responsible for a high level of employee satisfaction. A lack of service quality - and an abundance of it as well - always finds its origin in the company.
Throughout several studies concerning this topic BMB Deutschland found out, that it’s the feedback from superiors and the freedom of decision-making that determine the level of internal employee satisfaction. Do you know that sales and distribution assistants would not recommend their employer? “Service to standard” and absence due to illness are demonstrably the most expensive effects in consequence of discontented employees. By systematic monitoring of preferences concerning the job, executives and structures of organisation are able to fall in line with every single employee. The application of BMB-customer-satisfaction-measurement minimizes losses and leads companies to the realization of items which are really important from the employee’s point of view. Targets
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USP & Reason Why
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Project ManagerMarc Bergmann M.A.FON: +49-212-221 439-0 MAIL: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it |
