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alle Kunden

• all clients ….

BMB Company

Bergmann Marketing Beratung

• Call Back.
• Welcome to the BMB Germany.

Mystery Shopping - Mystery Calling - Mystery Mailing

• Becoming a strong partner concerning service quality.
• BMB - A Pioneer for Highest Grade of Costumer Satisfaction.
• A Strong Partner with Principles Concernig Customer Services.

Neukunden bei BMB

• Neukunden 4. Quartal 2011.

News von BMB Deutschland GMbH

• Facebook Check 2012.
• Professional Article.

BMB Quality

Quality

• The customer is the-state-of.the-art.
• The BMB is introducing itself.
• Customers.
• Reading Material.

BMB Services

Mystery Research von BMB

• Mystery Calling – Quality on The Phone Is Most Important!.
• Mystery E-Mailing – Mail to Info.
• Mystery Shopping – The BMB Classic.
• Mystery Visit – Promotion & Events of Best Quality.

Messe Support von BMB

• Consulter Check – Trust is Good, Control is Better!.
• Survey – The Customer’s Point of View is Important!.
• Daily Check – Improving Performance during the Trade Show.
• Kick off – BMB Is Pushing You Forward.
• Trade Show Coaching – Our Team Boss is Winning Every Game!.
• Competitor Check – Competition Inspires Business.

Research von BMB

• Customer satisfaction – From lip service to assuredness.
• Employee satisfaction – Everyone gets customers he deserves.

Studies

• Selbstbedienung willkommen!- Baumarktstudie 03/2011.
• Wer weiß was er will, ist gut beraten!- Baumarktstudie 03/2010.

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