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alle Kunden

• all clients ….

BMB Company

Bergmann Marketing Beratung

• Call Back.
• Welcome at the BMB Germany.

Mystery Shopping - Mystery Calling - Mystery Mailing

• The way to a strong partner of service quality.
• BMB - a pioneer for highest grade of costumer satisfaction.
• The BMB’s success is based on some basic principles..

Neukunden bei BMB

• New Clients 1st half of 10.

News von BMB Deutschland GMbH

• SALES QUALITY INDEX .
• BAUMARKTSTUDIE 03/2010.

BMB Quality

Quality

• The customer is the measure of all things.
• The BMB is introducing itself.
• Customers.
• Reading matter.

BMB Services

Mystery Research von BMB

• Mystery Calling – Quality on the Phone is most important!.
• Mystery E-Mailing – Mail to Info.
• Mystery Shopping – The BMB Runner!.
• Mystery Visit – Promotion & Events of Best Quality!.

Messe Support von BMB

• Consulter Check – Trust is Good, Control is Better!.
• Survey – The Customer’s Point of View is Important!.
• Daily Check – Improving Performance during the Trade Show!.
• Kick off – BMB is Providing You with Wings!.
• Trade Show Coaching – Our Team Boss is Winning Every Game!.
• Competitor Check – Competition Inspires Business!.

Research von BMB

• Customer satisfaction – From lip service to assuredness.
• Employee satisfaction – Everyone gets customers he deserves.

Studies

• Wer weiß was er will, ist gut beraten - Baumarktstudie 03/2010.

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